![]() ![]() Tips: 1) Check to assure you have a phone dial tone and 2) ask them to call you back on the line that they activated. Doesn’t make sense, but they fixed the problem.ĩ. ![]() Note: the call I made sounded like it was going to a service technician, and then was answered by someone in Activation. ![]() I called the above phone number, stepped through the phone activation, and voila……the phone worked.Ĩ. My phone didn’t work after a successful on-line internet activation.ħ. Don’t be concerned if you connect to the activation web site, go thru all the steps successfully, activate the internet service, and then find that your phone isn’t working.Ħ. CMAC # is for the phone (I think) and on the modem as well as the stickers on top of the modem. Have your account number, phone number and CMAC # if you’re activating voice, address etc available for technicianĤ. It can be confusing getting a computer to ‘connect’ with the modem/router to activate, and if that’s your case, just call from the US 1 (800) 652-3446 to activate both internet and phone.ģ. Follow Comcast directions for hooking up hardwareĢ. Modem works as advertised and is not the first Arris modem I’ve used. Used for Comcast 105 mbps service plus single line voice. Replaced a new Technicolor TC8305C modem that was installed in new service two days ago. Purchased this modem/gateway and got it yesterday.
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